Getting started with a Business VoIP service is easier than its ever been. Between working directly with a sales rep, finding the correct solution that fits the specific needs of your business, and configuring the unabridged system, everything can be done from the condolement of your ain home in a few clicks.

In the spirit of keeping everything simple, Vonage Business offers a great introduction and setup guide to aid new users become started with their service. Merely at the aforementioned time, in that location's a lot more to uncover that makes your new Vonage solution then powerful.

We wanted to put together a fiddling run down of exactly what information technology'south like to become started with Vonage to help your business gain the accented most out of your new VoIP telephone service.

The Guided Setup

Thankfully, Vonage does a bully job of profitable new users when they first sign up for service. After subscribing to a service, and working closely with a sales representative, Vonage Business users will receive a Welcome e-mail: this volition be your starting time introduction to the Vonage system.

Getting Started

This email provides some basic information, including your account proper noun, temporary password, links to schedule an appointment for Installation and a Network Profile Survey, as well as a few quick steps on how to get started. Allow's interruption this downwardly a bit further.

1. Verify Data

Have a quick look at the Welcome electronic mail. Read over the information provided, and ensure that everything looks okay — your name, username, etc. This e-mail briefly welcomes you as a new user, and provides you with three starting steps on how to begin with your new account.

2. Change Your Countersign

Afterward you accept verified your information, we can showtime with the emails kickoff step: change your password. Correct within the email, Vonage Business organization provides both your username and a temporary password, besides as a link to change this password. Only click on the link and follow the on-screen instructions.

Vonage does a neat job of requiring users to apply a complex password, helping ensure a higher level of account security. Many people are much too quick to reuse passwords or settle on simple passwords that volition leave your business relationship susceptible to elementary brute strength attack attempts. When it comes to your business organisation, especially your system'south communications platform, you want to ensure all of your solutions and tools are well protected to prevent unauthorized eyes from gaining critical or confidential business data.

3. Log In For the First Time

In one case your password is changed, y'all will at present be directed to log in. Upon logging in for the beginning time, users will exist introduced to the Guided Setup. From here, you will be able to rapidly configure your account by setting upwardly phone numbers, extensions, and users.

4. Begin The Guided Setup

Now we volition begin the guided setup. Vonage does a pretty great chore here of helping users navigate through this setup procedure, but we'll break it down even further. The first page you will run into volition comprise a summary of your account. From here you lot volition see a list of features that your business relationship has access to, for example, the number of phone numbers associated with your account, the number of extensions, and then on.

Beginning the Setup

This screen volition besides brandish your business concern' address. If something doesn't look right, before they keep setting everything upwardly, users now take the opportunity to pause and contact back up or sales to straighten everything out. This same screen also enables users to ostend or edit their address, but in case in that location was a modify or an error was made when signing upwards. Only click the side by side button to go along if everything is right.

5. Select Phone Numbers

Upon verifying that your account data is right, users will now be instructed to assign phone numbers to their new Vonage Business account. Right away this screen will state how many telephone numbers your concern has admission too, depending on the service plan your business subscribes too. From a drop-down menu, users can choose the Land and Area code, only they cannot customize the numbers themselves.

Your Company Numbers

A list of phone numbers will and then be generated, and users volition accept the selection to select from a listing of numbers. Users can simply click a push button to generate more numbers if they don't see whatsoever that they similar. If your business is keeping a phone number, you will be provided with an option to do so afterward in the account configuration, just a temporary number must be called at this indicate.

Your Local Numbers

6. Assign the Numbers

The side by side stride of the procedure will now assign different phones to unlike users. Users will be prompted to enter the first proper name, last name and email address for the user, and so select the extension type for each team member that requires their extension.

Step 3

When it comes to selecting the type of extension, users can choose from a drib-downward carte du jour, and options will change depending on what the user has subscribed to. This could just be an "unlimited extension" or maybe a "virtual extension."

7. Complete the Process

Hitting the side by side push will complete the process, and establish your account with Vonage. Users volition then be directed to the Admin Dashboard, in which you lot can gain even more command over your account.

And that'southward all there is to it. If you follow the uncomplicated on-screen bill of fare and options, the procedure should have no more than five minutes or and then. Vonage did a slap-up job putting together a simple to employ platform that guides users through the process, one stride at a time.

However, if you lot exercise not want to follow this guide, or simply demand to make a modify or view more detailed information, Vonage has also provided users with the online dashboard.

Manually Configuring Your Account

But let'due south say you don't want to run through the Setup Guide, and instead would like to configure everything on your own? Thankfully, that's fairly easy every bit well. Once y'all terminate the Setup Guide, or simply click the Ten to close out, users are and then directed to their main Admin Dashboard.

Vonage Dashboard

This dashboard is your primal hub, from which yous can command merely nearly every unmarried aspect and feature of your Vonage  Concern solution. Just glancing directly at the dashboard, nosotros take quick access to Users, Extensions, Number porting, Account Activation and the Setup Guide.

On the left side of the screen is where you will see the chief navigation window, and from here users have even greater access to manage their service. Separated by Phone System, account, Store, Billing and Reports, the card is broken downwardly even farther into private sections.

What's interesting is that if yous click on a department, just your account does not have access to that feature, so you lot volition receive a notice explaining what the feature is, what's included, and the cost associated. Users can direct add together the feature to their cart and order it correct then and at that place if they wanted.

Simply let'south dig a bit deeper into the actual configuration.

Managing your Phone Organization

Then right on the left panel, the first department y'all will meet is the "Telephone System." From here users have access to everything they ready during the Guided procedure, as well every bit fifty-fifty more features. For case, this Phone System section provides access to the main Admin Dashboard, Users, Extensions, Line Appearance, Telephone Numbers, Virtual Receptionist, Briefing Bridge calling, Telephone call Groups, and more.

Managing Phone System

Nether users, you can edit or add together new users, under extensions you can assign different extensions to the users you created, and number phone numbers you tin can manage all numbers associated with your account. To set upwards an extension, you volition offset demand to ready a user. Clicking the Add User icon simply brings you to this page, where you make full out relevant information like the Proper name, Username, Email and additional contact information.

Add User

Under Extensions, users can then manage their existing extensions, and assign users and numbers to each extension. The numbers associated with your account volition exist listed in the Phone Numbers section.

Overall, the aforementioned process applies to every department listed, which provides users with great control over their entire platform. For case, adding a Virtual Receptionist provides users with a simple 3 step guided process to get everything set upwards.

Managing Your Business relationship

Correct under the Phone bill of fare is another department dedicated specifically to your Account. From here you access your Customer Summary which contains information like Account Number, Account Name, Account Condition, Contact Name and Business relationship Cosmos/Activation date.Managing Your Account

Users also proceeds access to their Company Contact information, which tin be edited. Hither you can change your Company Country, Visitor Proper noun, Address, and contact information. More chiefly, this section provides users with access to their hosted PBX settings. From here you tin modify of import settings including your Time Zone, a 7-digit dialing, Hold Music, and Outbound Caller ID Number.

Time Zone Setup

Moving out of the Account section and further down to Billing, you tin can view your business phone neb and gain more command over your disquisitional account data. Under Billing, you can see your Nib History, Current Payment Due, Billing Information, next to Neb Date, Payment Information, and another department titled Manage Services. From here you tin can see every characteristic and role your concern subscribes to, and exactly how much each role costs.

Manage Services

Monitoring Your Account

And concluding simply certainly not least, the final section of this menu provides users with access to their Reports. From here you tin analyze and visualize different data sets that stand for how your organization is using the service, something every business should be looking at. The first department includes an overall Company Summary, which enables users to visualize how many calls are made: inbound, outbound, international and Intra-PBX.

Monitoring Your Account

Yous can also admission Users, to see individual user data like how many calls they placed, and to what number the phone call was placed. In that location is likewise access to your Call Queues and Call Groups to monitor their status and usage besides.

Overall, this section provides users with the power to monitor their service usage, and analyze that data in a multitude of ways.

Admin Portal Overview:

The Lesser Line

At the end of the day, transitioning your Business Communications to VoIP and UC is one of the easiest ways to cut costs, while providing your organization with an fifty-fifty more effective solution. UC enables teams to collaborate at a lightning-quick pace, and provides users with the tools they demand to always stay continued.

While the transition to Business concern VoIP can seem like a awe-inspiring chore, providers like Vonage do a great job of guiding users through the entire procedure and making everything every bit streamlined as possible. That'south why we want to highlight exactly what they're doing, and even provide users with some information on how to become above and beyond. To learn more about Vonage Business organization, read user reviews hither.